Last Updated: 10 November 2022
Welcome to Vulcan Forged
- Personal Data: Personal Data means data about a living individual who can be identified from those data. Personal Data is any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
- Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
- Cookies: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Data Subject: Data Subject is any living individual who is the subject of Personal Data.
- User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
What Information Do We Collect?
We collect some types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data form Sellers
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (Personal Data). It means - Email address, name, address, password, wallet address.
We may also collect information on how the Service is accessed and used (Usage Data). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
How do we use the information we collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our Service (we continually strive to improve our application offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
- To send you service, support and administrative messages, reminders, notifications, technical notices, update, and security alerts;
- To send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
- To administer rewards, surveys, contests, or other promotional activities sponsored or managed by us or our business partners;
- To gather analysis or valuable information so that we can improve our Service;
- To monitor the usage of our Service
- To detect, prevent and address technical issues
How do we use your personal information for direct marketing
By providing your personal data including but not limited to email address, we may send you direct marketing communications and information about our services. This may be via emails, SMS, mail, social media, community channels or other forms of communication, in accordance with the Spam Act and the Privacy Act.
You may opt-out of receiving marketing materials by clicking on the opt-out link or other unsubscribe option that is included or by contacting us using the details set out below. However, transactional emails are an essential part of the email-system and to stop receiving them, you must cancel the service completely.
We only send direct marketing communications emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails.
How long do we keep your information?
We will retain your Personal Data for a period of two (2) years. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
We will retain the information we collect from you for a period of two (2) years, or so much longer as the applicable laws and regulations require us to do.
Disclosure of data
- Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We are not liable or responsible for any third party Fiat on-ramp platform. We cannot ensure or warrant the absolute security of any information you deal with them. We highly recommend you check their terms before proceeding a transaction.
Links to other websites
Information collected automatically
Legal Basis for Processing your Data
Vulcan Forged legal basis for collecting and using the personal information described in this Platform Agreement depends on the Personal Data we collect and the specific context in which we collect it.
Vulcan Forged may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests, and it's not overridden by your rights
- For payment processing purposes
- To comply with the law.
Data Protection Rights Under GDPR / CCPA / PIPEDA/PDPA
You have certain data protection rights. Vulcan Forged aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have right to withdraw your consent at any time where Vulcan Forged relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in your country.
This Agreement shall be governed by the laws of Singapore. The parties agree that the exclusive jurisdiction of any dispute arising from this Contract shall be heard and determined by the competent jurisdiction of the courts in Singapore.
Data Protection Officer
We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions about this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contacts Data Protection Officer, at [email protected]
Please Contact us if you have any questions or concerns regarding these Terms.
E-mail: [email protected]